The following was ripped directly off of their support website In the following support conversation, you will see them: - refusing to replace my broken rack under warranty simply because they replaced it once. - telling me that their tech support number is basically only for calls made within Australia. - trying to make money off me by selling me a part that should be replaced under warranty. - closing the support ticket forcing me to open another one to try and get more answers. I went ahead and mad their response both bold and blue in order for you guys to differentiate them better. <p> <p> ------------------------------------------------------------------------------------------------------------------------------------------------------------------ |